Outsource Call Center Agents in the Philippines

Outsource Contact Center Agents in the Philippines

Whether through telephone voice calls, email correspondence or live chat, our contact center agents can aid with all forms of customer service, customer support and technical assistance. For your outsourced contact center agent needs, our well-trained, leased staff have extensive inbound and outbound contact center experience.

Using our Offshore Staff Leasing model, we will hire, train and provide serviced offices for your remote staff. Your outsourced team is dedicated to you for 8 hours a day located in our flexible offices throughout Metro Manila, Philippines (BGC, Makati, Ortigas, Quezon City). Furthermore, we offer call center facilities with cubicles in Fort Bonifacio and Makati.

Types of Contact Center Outsourcing being Performed in the Philippines

  • Customer Support Services
  • Customer Service Service Fulfillment
  • Customer Care
  • Customer Inquiries/ Requests/ Complaints Handling
  • Technical Support
  • Help desk / Technical Support
  • Order Taking / Order Entry / Order Processing
  • Reservations / Booking / Authorizations
  • Call Overflow / After Office Hours Customer Support
  • Dealer Locators
  • Multilingual Customer Support