The Heart of Outsourcing Philippines

What is the reason behind the outsourcing and the offshoring happening in the Philippines today? If it were not for the Business Process Outsourcing (BPO) companies, the unemployment rate would be greater. This would result in many Filipinos going to foreign lands to find work just to feed a grumbling stomach. The story of Myrna […]


What is the reason behind the outsourcing and the offshoring happening in the Philippines today? If it were not for the Business Process Outsourcing (BPO) companies, the unemployment rate would be greater. This would result in many Filipinos going to foreign lands to find work just to feed a grumbling stomach.

The story of Myrna Padilla

One story that captured the hearts of 400 businessmen who went the Outsourcing Philippines conference was of Myrna Padilla. She reminisced at how her family would go to bed in an empty stomach. She felt the difficulty of living – they were the poorest of the poor.

In a poor Filipino family set up, all the family members must find work to even be able to fill their empty stomachs. Even little children were forced to sell anything on the streets just to earn money. Safety and health are not their priorities; money and food are.

Myrna experienced this when she was ten. She was scrabbling for seaweed and seashells to help her family survive a day. Not that long after, she became a young mother and was forced to leave her family. She found work abroad so she could earn more to help her family.

After some time, she learned how to operate computers through the family she worked for as an overseas worker. A young boy she used to nanny became her classmate in learning how to use the computer. She later returned to her home town in the Philippines and started a small business. This would later become a huge successful Business Process Outsourcing company of today.

How BPOs Have Sustained the Country

There are many individuals in developing countries who need work but work is not enough to employ the ballooning number of unemployed people. Outsourcing has answered the employment problem and has become one of the strong revenues of the Philippines in recent years. In fact, according to World Bank consultant Raja Mitra the Philippines can generate over 50 billion U.S Dollars in 2020, if the government is able to develop IT-BPO industry.

Outsourcing has become the bread and butter of the Philippines. Finally, the government saw one of the many ways to pull the economy up – its people. Filipinos can do almost anything successfully because they are hard working, loyal, dedicated employees. Whether it’s financial, medical, IT, Support, Driving, Carpentry, Construction Worker, and the Philippines has a huge pool of talented workers who are skillful in these areas of work.[2]

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